Viewing & paying your invoice

Signing in

1. Open the link in your invoice email (“View the full invoice online”), or go to the sign-in page.
2. Enter the email address your invoice was sent to. Your account is tied to that exact address, so a different email won't work.
3. Check your inbox for an email titled “Your login link — Heroic Pixel” and click Sign In. If you started from an invoice link, you'll land right on that invoice.

There's no password — each sign-in link works once and expires after 15 minutes. You'll stay signed in on that device for 30 days.

Didn't get the sign-in email?

• Give it a minute, then check your spam, junk or “Promotions” folder.
• Make sure you typed the address your invoice was sent to — for security, we don't say whether an address has an account.
• If the link says it expired or was already used, just request a new one from the sign-in page.

Paying your invoice

Online

Use the Pay button in your invoice email or on the invoice page to pay securely by card or bank transfer through Stripe. You'll get a receipt by email.

By check

Make the check payable to the name shown under How to Pay on your invoice, and include your invoice number. Any mailing instructions are listed there too.

Some invoices include work provided as an in-kind donation. Those items are shown at their full value for your records, but you're only asked to pay the “Amount due”.

Printing, PDFs & questions

• On your invoice page, use Print for a printable copy (or choose “Save as PDF” in the print dialog), or Download PDF.
• Invoice emails also include the PDF as an attachment.
• Have a question about a charge? Use Questions about this invoice? at the bottom of the invoice page — we'll reply there and by email.